Quality Assurance
At Pure cleaning, we value quality and consistency as our first priority. By working in team with our technician, we developed service standard that is respected by all our staff. With meticulous training and constant quality inspections, we ensure every person in every facility we clean is respecting our standards to ensure that quality and consistency we value so much.
Quality Assurance Systems
The Pure Cleaning quality assurance system is the perfect tool that is developed to get efficiently clean organizations. Elements that are being involved in this system for the effective output are:
· Occupational health and safety
· Hazard and risk assessment
· Human resource management
· Environmental management
Pure Cleaning's commitment is to get the perfect outcomes for all our services. Office and Commercial Cleaning, Strata Cleaning and Fog cleaning are all to be provided with excellent results consistently. All our service are designed to suit the needs of an individual's accordingly, ensuring that all your needs are satisfied. At Pure Cleaning, we acknowledge the importance of presentation and cleanliness for any business. These are things that matters to customers and have direct impacts on the trades of any business. It's in this mindset that we built our Office and Commercial Cleaning services. At Pure Cleaning we want to do our bit to help your business blossom.
To ensure quality and consistency, all our cleaners have been through a rigorous training before being able to work on their own. All our technicians are able to deal with any unhygienic conditions. They completely clear up the mess and exhilarate a new safe, clean and healthy environment for our customers.
Scheduled and unscheduled checks are done consistently to keep the hygienic measures under check through quality control inspections, management of quality assurance system and service reviews.
We use some of the Key Performance Indicators (KPIs) for the management of our contract. Some of the KPIs that are used are:
Compliance-Performance against a particular contract.
Safety Measures- medical injuries, lost time injuries, safety audits and records of incidents.
Service- Pure Cleaning posses a “Cleaners Communication Book” which helps insure effective communication to ensure clients needs are answered by our staff. Pure Cleaning is at your hands reach. One can register very easily and take their help. The Cleaners Communication Book is also a very effective source to get the clear idea of the client’s satisfaction regarding a work that is being performed. This also gives the chance to improve and rectify the mistakes.
We are committed to provide a prompt and quick action to provide and maintain client satisfaction.. Employees on large number are available to form a team so that they can serve properly at an emergency situation on a short notice.
Pure Cleaning targets for the “continuous improvement” in their work by seeking regular reviews. We take actions quickly upon any issue to ensure quality and reliable service while keep offering pocket friendly prices.
Our quality assurance have been developed and shown excellent performance over the past 12 years. Our performance into providing quality, and reliability within the execution of all our services, combined with our competitive pricing is why your should choose Pure Cleaning.